Documentation
Plans and limits
Plans and limits
Team is free for up to 10 seats. A workspace that already pays for Team keeps that plan. The tables list both: Team, then Paid Team.
Limits belong to the workspace, not to a project. Two projects in one workspace share one set of numbers.
What you can create
These caps count what exists now, across every project. They do not reset.
Archiving or resolving an item does not give the quota back. You keep full access to everything you already made. A cap refuses new items only.
| What | Team | Paid Team |
|---|---|---|
| Tickets | 1,000 | Unlimited |
| Goals | 100 | Unlimited |
| Specs | 400 | Unlimited |
| Decisions | 400 | Unlimited |
| Ideas | 1,000 | Unlimited |
| Inbox notes | 1,000 | Unlimited |
| Handoffs | 400 | Unlimited |
| Artifacts | 6,000 | 50,000 |
Artifacts is the total of every kind together, including the kinds with no cap of their own. A workspace stays under both its per-kind cap and this total.
What you can use each month
These caps count actions, not items. Each one resets on the first day of the month, UTC.
| What | Team | Paid Team |
|---|---|---|
| AI calls | 100 | 500 |
| Debates | 12 | 30 |
| Knowledge base builds | 8 | 30 |
An AI call is one request to an agent feature: Ask, drafted tickets, or contextual help.
A knowledge base build indexes a project's documents. One build reads every source, so it costs far more than one AI call. The two are counted apart for that reason.
Sources in one knowledge base build
A single build also has a ceiling on how many sources it reads. This one is per build, so it does not reset and it is not a monthly allowance.
| What | Team | Paid Team |
|---|---|---|
| Sources in one build | 4,000 | 5,000 |
Seats
A seat is one person in your workspace. Team includes 10 seats, and the next member is refused. A paid Team plan adds a new member to the bill and sets no seat cap.
| What | Team | Paid Team |
|---|---|---|
| Seats | 10 | Unlimited |
When you reach a limit
The meter on the Plan page reads limit reached. Team has no self-serve upgrade. Enterprise is a conversation.
A message that offers an upgrade is about a plan limit. A message that asks you to wait is a rate limit, which guards against too many requests in a short time. A rate limit is the same on both plans, it never offers an upgrade, and it clears by itself.
Where to see your own numbers
The Plan page shows the caps for your workspace next to what you have used.
Only a workspace admin can open the Plan page today. If you are not an admin, ask one for your current numbers.
These numbers are defaults
The tables above show the standard numbers for each plan. Your workspace can be set differently. The Plan page is the authority for what applies to you.